A "Memorable Experience" is created by PEOPLE and "People Make The Difference" at the Charterhouse Causeway Bay Hotel Hong Kong. From the moment you arrive, throughout your stay, till your departure, we are there to take care of your needs………… from the bell boy to the front desk clerk, the waiters and waitresses, the business development staff and the manager………….WE CARE!  Our story to tell!

" A warm, welcoming smile makes my guests feel like home. It cheers me up to deliver that extra touch! "

" My guest needs a clean and tidy room to rest after a hectic day. I make sure they are comfortable and feel at home"

" The gist of guest service is attitude and a warm smile. I give both."

"Good dishes are commonplace. We inspire our guests with passion and culinary delights."

"I listen to what my clients say and deliver what we promise."

"I thank my guests for their patronage and hope they bring home good memories of the hotel and Hong Kong. See you again!"