Hotel Information

Welcome to The Charterhouse Causeway Bay

 

We are delighted to have you with us. Please find important information below to make your stay comfortable and enjoyable.

 
important notice
Important Notice

Environmental Sustainability Initiative

 

Effective 22 April 2024, in compliance with Hong Kong government regulations, the hotel has implemented adjustments to reduce single-use plastic consumption.

attention
.Complimentary disposable plastic amenities are no longer provided.
.Guests are encouraged to bring personal necessities.
.Selected items remain available via vending machines on specific guest floors.
important notice
Guest Services

Complimentary Loan Items

 
items
.Hot water bag .Cooling patch
.Face mask .Infrared Thermometer 
.Baby diaper pants .Sanitary napkin
.Dental floss .Nail clipper .Makeup wipes
.Hair band .Hair curler / straightener
.
All items are subject to availability.
assistance
Please dial ext. "6" for details.
important notice
Guest Services

Laundry Service

 
assistance
Please dial ext. "8" for details.
important notice
entertainment

In-room TV

 

A selection of international news, entertainment, sports and movie channels is available in all guestrooms.

View Full TV Channel list
wifi
connectivity

Free WiFi

 

Complimentary high-speed WiFi is available throughout the hotel.

Coverage
All guestrooms and public areas
Access
Instant connection for in-house guests
the gym
Wellness

The Gym

 

A fully equipped fitness centre reserved exclusively for in-house guests.

Opening Hours
24 hours daily
Location
3/F
s lounge
exclusive

S Lounge

 

An elegant retreat on the 2nd floor offering all-day refreshments.

Opening Hours
9:00am – 9:00pm
Location
2/F
Access Requirements
S Signature room guests only
 
Dining

Dining at The Charterhouse

 

Discover distinctive dining experiences at The Charterhouse Causeway Bay, from refined Chinese cuisine to relaxed coffee moments in an elegant setting.

 
Lounge by CH
Coffee | Tea | Daily Bakery Selection

Lounge by ch

 

A welcoming coffee shop offering specialty brews, premium teas and a daily selection of freshly baked pastries — ideal for informal meetings or a relaxed pause in the heart of Causeway Bay.

Location
G/F Lobby Level
Basement 1 Chinese Restaurant
Breakfast | Lunch | Afternoon Tea | Private Dining

Basement 1 Restaurant

 

An elegant Chinese restaurant presenting refined Chinese cuisine crafted with seasonal ingredients and traditional artistry, complemented by attentive service in a sophisticated setting.

Exclusive Offer
For in-house guests presenting valid room key.
Please dial ext. "2" to reserve your table.
buffet breakfast
Daily 7:30am – 10:30am
Exclusive Offer – HK$80 (1) / HK$150 (2)
 
lunch menu
Monday – Saturday  |  11:30am – 2:00pm
Sunday  |  Not Available
Exclusive Offer – 15%OFF
 
afternoon tea set for two
Monday – Saturday  |  2:30pm – 5:30pm
Sunday  |  12:00pm – 4:00pm
Exclusive Offer – 20%OFF